Frequently Asked Questions
Everything you need to know about your Pink Vanilla shopping experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days, while express shipping options are available for delivery within 1-2 business days.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags still attached. Please note that for hygiene reasons, jewelry and swimwear cannot be returned.
How do I track my delivery?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the courier's website.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa and Mastercard, as well as digital payment options like PayPal, Apple Pay, and Klarna.
How do I know which size to buy?
Each product page features a detailed size guide. We recommend checking your measurements against our chart to ensure the perfect fit for your body type.
Do you ship internationally?
Yes, Pink Vanilla ships to over 50 countries worldwide. Shipping costs and delivery times vary depending on the destination and are calculated at checkout.